CATEGORY
Please read before ordering
-
◼︎About Shipping Notification
If your order is to be shipped after 7 days from the date of order due to cart system, we will only notify you of the shipment first due to additional handling fees.
We will provide you with a tracking number when the item is ready to be shipped at a later date. -
◼︎Shipping
We ship from Japan in small packages
We can ship by EMS for an additional charge.
Small packages take 2 to 3 weeks to arrive.
EMS usually takes 1-2 weeks.
Delays may occur depending on weather and other delivery conditions.
Please be patient.
All shipments will have a tracking number. -
◼︎About blemish on Pearls
Pearls basically have blemishesih. It is a sign that the pearl has grown in nature.
Pearls that are flawless are very rare and the price is more than twice as high. If you are extremely concerned about the blemish of pearls or if you are looking for perfection, we recommend pearls that come with a certificate. -
◼︎About Tax
Customs duty is not included in the price of goods.
Customs duty rates are usually determined by each country and the amount depends on the commodity.
Please understand we can not check all countries tariffs. -
◼︎Return shipping costs
The customer is responsible for return shipping costs.
If the product is not returned in its original condition, the customer will be responsible for any impairment in value. -
◼︎Return period
Returns can be made within 2 weeks of receipt of the
product. Returns will not be accepted after that time.
We have our own farm for Akoya pearl in Amakusa city, Kumamoto.
We have been in Ayako pearl business for a long time.
The place where we can cultivate Akoya pearl in Japan is very limited.
We can cultivate the pearls only in the environments that pass the condition for specific water temperature and nutrition.
The pearls that grow in the rich ocean have brightness that nothing else has.
Our mission is to let people from all over the world know the real quality of Genuine Akoya pearl.
